The click of the crop

Meet the team. Happy, obliging, and skilled at what they do. But most importantly, a group of dedicated individuals pulling together to make your business more successful.

  • Dan

    FallonManaging Director

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    Founder of SearchStar, Dan has been working in PPC for as long as it's existed. Graduating Warwick University in 1992, he soon landed a job at MediaCom where it all began.

    I graduated from Warwick University with an economics degree back in 1992, then spent three happy years travelling and doing sales work before landing a job with MediaCom in 1995.

    A decade later, I founded SearchStar. Old school direct response PPC is my stock in trade – after all, I’ve been doing it for about as long as it’s been around.

    As a middle-aged professional man, it goes without saying that I’m a keen cyclist. I’ve a weakness for decent booze, 80s gangsta rap and sailing (often at the same time). In my experience, being direct and honest makes life far simpler, and I’ve always found that the harder I work, the luckier I get. Funny, that.

    Dan's blog posts

  • Emma

    ChunDirector of Client Success

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    It was during Uni that I had my first taste of digital when I imported and sold a few thousand flip flops online.  I then graduated in 2010 with a First Class degree in International Business Studies and Spanish, moved back to Bath and joined SearchStar as an Account Manager.

    Seven exciting years later I now work agency-wide as Director of Client Success ensuring that we’re delivering great results and that clients are happy with the services we provide.

    When I’m not at work I spend a huge amount of time running around after my 1 year old daughter, lots of time eating out and planning our wedding and a little bit of time in the pub.

    Emma's blog posts

  • Ryan

    WebbConversion & Analytics Director

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    Ryan has worked in senior positions at three of the UK's leading independent marketing agencies. During that time, he's improved the digital marketing activity for over 300 Clients, including brands such as Danone, Mars, Bose, Merlin Entertainment, Allianz & RSPB.

    I studied economics at Reading University, then spent five years in direct marketing, five years in digital marketing, and five years designing and building websites that convert. I think it’s fair to say that digital marketing is my ‘thing’.

    That’s why SearchStar was a dream career move for me. As Conversion & Analytics Director, it’s my job to overhaul clients’ websites and send conversion rates through the roof. Oh, and testing. Lots of testing.

    When I’m not working miracles with landing pages, I spend my time being a dad (without being too much of a ‘dad’), following Gloucester Rugby, geocaching, and reading about behavioural economics.

    Ryan's blog posts

  • Ed

    CullifordInsight Director

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    My SearchStar odyssey started in 2012, after five years of PPC at a Bristol agency, two Philosophy degrees (UCL & Bristol) and one very brief foray into life with the Royal Navy.

    Having managed an account team here for a few years, I now work across the agency to assist with any particularly thorny issues, provide insight in to emerging trends (both within the agency and the wider market) and generally deliver sage words of wisdom. Mostly, “We need to buy some more coffee.”

    I enjoy long-distance running and can claim the SearchStar marathon record (shhh, don’t tell Rob) though most of my steps these days are taken chasing my young daughter who’s just got a scooter…

    Ed's blog posts

  • Laura

    PinneyAccount Director

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    A 1:1 in business management and marketing won me my first job at a small digital agency in Bristol – but I soon outgrew my role as one half of a two-person PPC team, and within a year I’d made the move to SearchStar.

    I’m the biggest fan of Twitter ads – if it’s over 140 characters, I ain’t interested. Well, no, that’s not true – I’m interested in all aspects of PPC, especially remarketing, and I’m also a dab hand with Google DoubleClick.

    I’m currently transforming my balcony into a vegetable patch and battling a serious Diet Coke addiction. I also put my commute to good use by learning French from a talking CD, probably while looking like a crazy person to fellow motorists.

    Laura's blog posts

  • David

    MooneyAccount Director

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    I graduated with a degree in maths and philosophy from the University of Bristol before diving straight into a career in digital marketing – first as an analyst, then as a PPC account executive for an agency in Bristol.

    It wasn’t long until SearchStar came calling, and I’ve been happily ensconced here since summer 2015. Not to blow my own trumpet, but I’m well-versed in most aspects of biddable media, which I’d put down to my strong mathematical background. Oh, and for what it’s worth, I do actually play the trumpet.

    Outside of work, I’m a confirmed music lover and festival fanatic. I’ve been known to use the entirety of my holiday allowance to attend as many of them as possible.

  • Vicky

    CridlandAccount Director

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    I got my first taste of digital marketing during a year abroad as part of my degree in German and politics. Although I didn’t know it at the time, SEO link-building in Hamburg would lay the foundations for a fulfilling post-university career in PPC account management.

    After earning my agency stripes working on accounts like and GAP, I joined SearchStar in 2013. Since then, I’ve continued to expand my knowledge of search, display, shopping, and social advertising.

    When I’m not strolling the cliffs and beaches of Clevedon with my husband, James, I can be found brandishing a large stick for the Somerset Gryphons hockey club.

    Vicky's blog posts

  • Mike

    SharpAccount Director

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  • Howard

    PhillisAccount Director

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  • Jack

    SladekSenior Account Manager

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    I’ve lived and worked in Bath my whole life. I started my career in IT support before making the leap to PPC, although I still get called upon to fix computers, phones, printers – basically, anything with a current.

    I look after a pretty broad roster of clients, but I specialise in e-commerce and mobile campaigns. I’m also the go-to guy when it comes to anything IT-related.

    In my spare time I’m a DIY fanatic, and I’m in the middle of building a freaking awesome quadcopter. I can also type the entire alphabet in 2.8 seconds (proof available on request). Can you imagine a car full of cocktail sticks that you couldn’t fit just one more stick into? No, you can’t. Nobody can…

    Jack's blog posts

  • Ian

    BattenSenior Account Manager

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    After three years of laying on the beach setting up an array of small digital ventures, I managed to graduate from Bournemouth University with a degree in marketing. Looking to follow on from my passion for digital, I moved into the world of PPC in 2013.

    As well as being an account manager at SearchStar, I also stand as the go-to Google Shopping guru.

    When I’m not spending my spare time touring Bristol sipping on free beer, you’ll probably find me in the restaurant next door grilling the waiter as part of a mystery shop. Yes, there really is such a thing as a free lunch – and if there’s any leftover salad, I’ll probably be sharing it with one of my 12 spur-thighed tortoises.

    Ian's blog posts

  • Jo

    PhillipsAccount Manager

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    After graduating with a degree in economics and politics from the University of Manchester, I spent four years working across all aspects of digital marketing and social media before heading to the South West to up my PPC game – although I’ll always be a proud Brummie at heart.

    I don’t really have a specialism – when it comes to PPC, I like to think I’m a jack of all trades. Outside of work, you'll find me in a theatre – I help amateur companies with marketing, and I occasionally work as a stage manager on productions. I play violin, I love gardening, and always seem to be ditching half completed DIY projects.

    Jo's blog posts

  • Hannah

    Ray-QuanceAccount Manager

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    The South West has always been home, and my working life began in the delightful world of retail, where I paired my above average people skills with my passion for business. Following this, I found my calling in the wonderful world of digital marketing, working for many years as a Digital Media Manager, which involved managing our agency’s digital media…unsurprisingly. Landing a job at SearchStar was therefore an obvious progression. Ecommerce clients are now kind of my thing.

    Away from work I enjoy to spend my time with my beloved pugs, Alfie and Bear, or keeping fit at my local CrossFit gym. However, more recently you may find me combining the two, working out with my pugs in my newly converted garage gym. The dream!

    Once upon a time my favourite quote was ‘Life is what you make it’, so much so that I had it permanently written on my skin. My love for these words has since faded slightly, but unfortunately the tattoo has not. Lesson learnt.

  • Rob

    LanganSenior Programmatic Manager

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    Rob is charged with working alongside our clients to develop their programmatic ambitions and grow SearchStar's digital media buying proposition for online display, video and social advertising.

    After studying Finance & Economics at Bournemouth University I spent 4 years at ZenithOptimedia, London, where I started my media career as a Digital Buyer for the likes of Mercedes and L’Oréal. 

    After 12 months I moved internally to work on the Vivaki AOD team – the award winning Publicis Groupe programmatic trading desk. Here I worked with wider agency teams to develop integrated media strategies & execute programmatic display, video & YouTube campaigns for clients such as Aviva, Christie’s, eOne, Costa, and Nestle. Originally from Bath, I decided to escape London life and joined Search Star in Feb 2017. 

    Rob's blog posts

  • Ali

    VowlesAccount Manager

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  • Nick

    CraneSenior Account Executive

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    I got my first taste of marketing during a placement year at Hewlett Packard as a Graphic Designer. After graduating with a first in IT Management for Business, I decided the marketing life was the one for me and joined a small digital marketing agency in Bristol.

    After working on all aspects of digital marketing campaigns, I soon realised my calling was in AdWords and Analytics – perfect for a move to SearchStar!

    When I’m not in work you’ll find me leading a simple life doing the things I love with family and friends – life experiences matter most to me and I’m always looking for the next place on the map to explore.

    Nick's blog posts

  • Sophie

    TurnerAccount Manager

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    I studied business and marketing management at Oxford Brookes University, during which time I undertook a digital marketing internship at Miele. After graduating, I got a job as an online media executive with a full-service agency before joining SearchStar to concentrate on paid search.

    I don’t really specialise in anything in particular – at the moment I’m just enjoying working across the many and varied aspects of PPC.

    Outside of digital marketing, I like playing music, listening to music, reading about music…you know. Music. I’m also into films and photography, and I’ve recently taken up running…for fun

    Sophie's blog posts

  • Gemma

    PhilpottAccount Manager

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    I graduated with a degree in English literature, but my thirst for knowledge hasn’t been quenched – I’m now studying for the CIM Professional Marketing Certificate. Before joining SearchStar I worked in an outbound sales role, which helped pave the way for a career in PPC.

    What I really enjoy about marketing is getting inside people’s heads and figuring out what makes them tick (or should I say, ‘click’). I also love working with travel and lifestyle clients.

    As for what makes me tick, I’d have to say sushi, gin, music festivals and glitter. I once had to be rescued by the AA man while I was dressed as a banana – this sort of thing actually happens to me quite a lot…

    Gemma's blog posts

  • Hannah

    WoodAccount Manager

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    I studied Marketing and Advertising Communications at The University of Gloucestershire, during which time I worked for a year at Sparkol which is where I found my passion for all things digital marketing. I also previously worked as a lifeguard, but felt after saving a drowning child with a pole, my career in that sector had probably peaked, so a job at SearchStar was the natural next step. I consider myself a bit of an all-rounder and particularly like working with luxury brands.

    Outside of work you’ll find me appreciating a good gin and tonic, perfecting my cooking expertise in the kitchen or brushing up on the latest happenings in the fashion industry.

    Favourite quote? Hakuna Matata - it means no worries…you know the drill.

    Hannah's blog posts

  • Harriet

    BarterSenior Account Executive

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    I graduated from the University of Exeter with first class honours in Italian and Spanish. My course included a year abroad, which I spent in Italy studying at the University of Ferrara, working for Giorgio Armani, eating ice cream and drinking lots of Aperol. It’s a hard life.

    Foreign languages are my specialist subject – mainly Spanish and Italian, but also (extremely rusty) French, all of which come in handy when writing ads for our increasingly international client base.

    In my spare time I love playing netball, running (half marathons because I’m only half crazy), travelling, baking, and strong coffee. My favourite quote? ‘Life begins at the end of your comfort zone’

    Harriet's blog posts

  • Nick

    FifeSenior Account Executive

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  • Romy

    GwilymSenior Account Executive

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  • Bagdat

    BaimSenior Account Executive

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  • Charli

    TomneySenior Account Executive

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  • Lucy

    O'BrienSenior Account Executive

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  • Holly

    WickhamSenior Account Executive

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    I was born in Bristol but I spent most of my childhood up north in Grimsby. South West is best though and I was soon drawn back, starting a job managing the digital marketing for an online store specialising in home interiors. Having found my passion, a job at SearchStar was an easy decision to make. I have also previously dabbled in the fashion industry, testing shoes for Clarks as an ambitious three year old, but I unfortunately did not see the longevity in said career as the payments came in the form of free shoes. Enjoyable but not very sustainable.

    Outside of work I enjoy being a geek with all things IT, keeping up with the world of fashion and beauty, and travelling to new places.

    In terms of inspirational quotes, I’ve found that they crop up in the most unexpected of places. “Bloom where you planted” is a gem that I once discovered on the lid of a bottle.

    Holly's blog posts

  • Bethan

    HughesAccount Executive

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  • Harry

    MartinAccount Executive

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  • Rob

    WildeClient Success Manager

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  • Jon

    BoonSenior Analytics Consultant

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    Jon is SearchStar’s Senior Analytics Consultant and manages SearchStar's Google Analytics Partnership. Priding himself on being ‘not a technical person’, Jon helps clients of all abilities get the most out of their analytics data and helps overcome the dreaded 'Analysis Paralysis'.

    While studying for a marketing degree in Bristol, I undertook a placement year at a charity called SOFA Project, who refurbish unwanted furniture and appliances and find them new homes. After graduating I spent three years client-side in various marketing roles before moving to True Digital to hone my Analytics skills. By the time I left, I’d become Senior Analyst, which stood me in good stead for my role at SearchStar.

    Outside of data analysis, I’m a huge fitness fan. I spend a lot of time in the gym, although I recently tried my hand (well, feet) at running and did several 10Ks. I tackled my first Tough Mudder in 2016, and now I have my sights set on The Battle of Lansdown.

    My favourite quote is from Hannibal (the Carthaginian military leader, not the fictional serial killer): ‘aut viam invenium aut faciam’ – it’s Latin and translates to ‘I shall either find a way or make one’. In fact, I like it so much that I got it tattooed on me. See if you can guess where…

  • Jarrah

    HemmantCRO Consultant

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    I graduated from Loughborough University with a degree in English and drama – in fact, I enjoyed my time there so much that I spent the next four years on the university’s marketing team, gaining an invaluable CIM diploma in the process.

    Since landing a job at SearchStar, I’ve been getting to grips with the weird and wonderful world of CRO. From multivariate testing to landing page optimisation, I’m now well-versed in what it takes to turn a mediocre website into a lean, mean, lead-generating machine.

    Other than complete CRO mastery, my mission in life is to see as many wonders of the world as possible. Closer to home, I spend a lot of time baking and hanging out with my adorable animal duo, Shelby the cat & Midge the dog.

    Jarrah's blog posts

  • Jamie

    WillmottCRO Consultant

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    I discovered my passion for polishing up websites while working as a website officer for a district council. Then, after two years at Clarks as a web data analyst, I joined the CRO team at SearchStar.

    Coming from a data analysis background, my experience lies in finding insight among data and qualitative sources, which is a fundamental part of CRO. Once you’ve got your insights, the fun of A/B testing can begin!

    Outside of work, I like keeping fit, which often entails hitting the gym first thing in the morning – yes, I’m one of those types. I actually feel a little guilty sitting down all day. If only the thrill of analysing websites burned calories…

    One of my favourite quotes is from Winston Churchill: ‘the pessimist sees the difficulty in every opportunity; the optimist sees the opportunity in every difficulty.’

    Jamie's blog posts

  • Jamie

    BevanConversion & Analytics Executive

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    I started off my journey at SearchStar as an intern while studying for a degree in computing. After narrowly managing to avoid being the tea boy for around four months, I was offered a full time role after my graduation.

    My real passion is for spreadsheets (tragic I know), with a particular interest in all things dynamic. Building and producing automated dashboards and reporting tools enables me to dedicate more time to important things, such as making the teas I neglected to make during my internship - or at least that’s the theory. I work within SearchStar’s display team, where I indulge in some big juicy data.

    In my spare time I enjoy music, especially when experienced live and often find myself at music festivals and events. I also try to play the guitar and ski on a regular basis, but rarely at the same time.

    Jamie's blog posts

  • Jenny

    JamesData Manager

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    I funded my PhD in polymer physics (which involved lots of lasers and jelly) with various IT jobs, specialising in information management and system design. I also worked in a couple of space science laboratories before making the giant leap to SearchStar.

    Now I develop and maintain all things Excel and data-related, including our bespoke reporting tool, StARS. I’m occasionally known as Dr Picky or Jenny Red-Pen for my perfectionist tendencies…

    I’m married to a bird-nerd physicist and have two beautiful children, Freddie and Sarah. What little spare time I have is spent growing flowers and veggies in my jungle of a garden, and having a go at being creative – most recently through the medium of fondant icing.

    Jenny's blog posts

  • Martin

    PooleFinance Manager

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    I spent a large chunk of my career in the music industry, working for artists like George Clinton and Rudimental. Chasing payments for SearchStar has been a bit of a change of pace, but I’m not complaining.

    Now I oversee the financial side of the business, which includes extracting money from clients by any means necessary...

    I may have traded sex, drugs and rock ‘n’ roll for Sage and spreadsheets, but music will always be in my blood. Outside of work, I try to get to as many gigs as I can, and I still manage a couple of artists in my spare time. I’m also a big cricket fan, and I love to bake when I get the chance.

  • Donna

    MooreOperations Director

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    I began my career as an IT nerd, but it wasn’t until I started doing SEO for a recruitment website that I discovered my true calling: marketing. A spell heading up a recruitment marketing team in London soon led to client services and content planning for an SEO agency in Bristol.

    Of course, it wasn’t long before I saw the light of PPC, and now I’m SearchStar’s Operations Director. And to think I almost ended up in programming…

    Other than my family, my main passion in life is food, glorious food. Cooking it, eating it, feeding family, feeding friends – you name it. I also love outdoor pursuits like camping, sailing, surfing (badly), and swimming. Oh, and making lists. Couldn’t you tell?

    Donna's blog posts

  • Steph

    IlesNew Business Director

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    Steph’s talent is in Sales and Client Services. Her career spans 30 years and has been spent fairly equally between the UK and foreign climes, the majority of her years have been spent in the world of media. Steph entered the hazy and sometimes slightly vague world of SEO back in 2005 and is now very pleased to be part of the SearchStar team selling PPC, Display, CRO and Analytics!

    Steph promotes our services to targeted businesses that we would like to work with but also to anyone who will listen to her, such is her enthusiasm for who we are and what we do.  She also manages all commercial elements of our existing client’s discussions with us and helps to ensure that clients are aware of our various services.  Be mindful of how easily Steph can subtly ask questions about you and before you know it, she has your life story!

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